FAQs

What are the shipping charges?

Standard Delivery is FREE and typically takes 4–8 business days.
Express Shipping is available and generally arrives within 3–5 business days.

How do I place an order?

To place your order, simply browse our products and click the “Add to Cart” or “Buy Now” button. Then, complete the checkout process by entering your shipping and billing details. We’ll take care of the rest and ship your order to the address you provide.

Will I receive an order confirmation email?

Yes! Once your order is successfully placed, you’ll receive an Order Confirmation Email containing a summary of your order, along with your shipping and billing details.
If you don’t see it in your inbox, please check your Spam, Promotions, Social, or All Mail folders under the sender name "Comfy Sleepers." Still can’t find it? No worries — just email us at support@comfysleepers.com, and we’ll resend the confirmation to your email address.

Is my personal information secure on your website?

Absolutely. Our website uses SSL encryption to ensure all your personal information is protected. We do not store your credit card information — it is used one time only during checkout. We are committed to safeguarding your privacy at all times.

How do I check the status of my order?

Once you place your order, please allow 12–24 hours for processing. Our fulfillment team will pack and ship your items as quickly as possible. After your order has been shipped, you’ll receive a shipping confirmation email with tracking details.
You can also track your order at any time by visiting our Track Order page.

What payment methods do you accept?

We accept the following payment methods:

• All major credit and debit cards

• Apple Pay

• Google Pay

• PayPal

Can I return my order?

Yes, we accept returns within 30 days of delivery. To be eligible, items must be in original condition, unused, and in perfect condition.
To initiate a return, please contact us through our Contact page and we’ll guide you through the process.